Hawley & Hazel respects the privacy of our online visitors. This Privacy Policy sets out the types of Personal Information we collect from you when you visit our website, how we use such information, and your choice in relation to our use of your Personal Information.


Collection of Personal Information

'Personal Information' refers to names, addresses, email addresses, payment information and any other personal information voluntarily provided by you, such as the information provided when participating in a promotion or completing an online enquiry form or the credit card details provided when purchasing our products and services.


The Personal Information is voluntarily provided by you to us. We may not be able to provide the requested information, products or services if you are unwilling to provide us with your Personal Information.


Use of Personal Information

We may use your Personal information to provide services or information you may require, respond to your comments or questions or (for example) contact you if you are a winner in a sweepstake or promotion, or for our product development, manufacturing, sales, advertising and promotional purposes.


Disclosure and Transfer of Personal Information

We may share your Personal Information with vendors or service providers such as companies who help us with mailing or order fulfillment. To the extent that we do share your Personal Information with vendors or service providers, we would only do so if that party has agreed to comply with our privacy standards as described in this Privacy Policy.


As the parties mentioned above may have places of business outside Hong Kong, your information may be transferred out of Hong Kong to countries and territories where data privacy laws may not be equivalent to those in force in Hong Kong. We may also share your Personal Information with our subsidiaries and affiliates in other countries or territories. In these cases, we will handle your Personal Information in accordance with the privacy standards stated in this Privacy Policy.


Except as described in this Privacy Policy or as required by law, we will not disclose your Personal Information to a third party unless we have your consent or you have been notified about this practice when we first collected your Personal Information.


Receiving Hawley & Hazel information

We will respect your choice if you do not want to receive any information from us. Whenever this is reasonably practicable, for the first time we collect your Personal Information, we will give you the choice (Yes/No) of whether to receive our information in future. If you no longer wish to hear from us or receive any information from us, you may send an E-mail to:


Sale of Our Brands or Business

In connection with the sale of one or more of our brands or any part of our business, we reserve the right to transfer your Personal Information to a purchaser who agrees to offer equivalent safeguards in relation to the use or disclosure of your Personal Information.


Cookies and Web Log

As is the case for many other websites, our servers automatically collect some technical information such as visitor's IP address, date and time of visiting this site or types of Internet browsers used. However, this information will not be used to identify you.


Like many other companies, we use "cookies" technology through which our servers deposit special codes on a visitor's computer. This information helps us determine in real time the total number of website visitors and the types of Internet browsers (e.g., Netscape Navigator or Microsoft Internet Explorer) and operating systems (e.g., Windows or Macintosh) used by our visitors. This information is used to enhance your on-line visits. Under no circumstances will we use this information to personally identify visitors or match the information with any Personal Information voluntarily provided by you to the site. Visitors can choose to disable cookies in their web browsers so that they will not receive cookies when visiting this website. However, it might affect the use of, and certain functionality of this site.


Access to and Update of Personal Information

You have the right to know whether we hold your Personal Information, request access to, and correction of, any of your Personal Information held by us. You may also request Hawley & Hazel to inform you about the types of your Personal Information held by us.


If you wish to have access to your Personal Information, to correct any Personal Information relating to you which is inaccurate, to obtain information in relation to relevant policies, or to know the types of your Personal Information held by us, you may send such requests or inquiries to Marketing Department, Hawley & Hazel Chemical Co. (HK) Ltd, 45 Wong Chuk Hang Road, Aberdeen, Hong Kong,


Children's Privacy Policy

We care about the privacy of children. We recognize that children's use of the Internet and E-mail raises special concerns regarding privacy and security of information.


We remind and encourage all parents to check and monitor their children's online activities. Help us protect the privacy of your children by ensuring that they never send E-mail or submit Personal Information to this site or any other sites without your permission.


Parents have the right to review and request the deletion of any personally identifiable information we have collected from their children, and refuse to permit our further retention of that information. If you wish to access your children's information or have questions in relation to the handling of other privacy matters, please send an E-mail to:


General Provisions

You agree that the terms and conditions herein shall be governed by the laws of Hong Kong and to submit to the [exclusive] jurisdiction of Hong Kong courts.


If any provisions of the terms and conditions herein are found invalid by any court of competent jurisdiction, they are to that extent deemed omitted without affecting the validity of the remaining provisions. Moreover, if we do not exercise or assert any rights or provisions herein, it shall not constitute a waiver of such right or provision.


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